How can we help?

Support Home will offer users tools to report their IT problems and frequently asked question tips where a solution may be visible to the end-user related to the problems being faced.

  • A ticketing system to log service incidents which will be route through a queue and assigned to a relevant technician.
  • Support Home offer systems to troubleshoot, analyze, repair, and monitor network systems and other infrastructure.

 

Behind all these initiatives are the systems and infrastructure powered by Skafos Consulting . With strengths in every way!

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Frequently Asked Questions

Businesses today cross borders and regions, so you need a
service provider that goes where you are.

Help by Topic 1

Our support is customer-focused and puts customer satisfaction first and safeguards organizations from financial pitfalls resulting from computer failure and system downtime. We offer qualified engineers to give tailored support so that our clients can be fully assured that high-priority incidents and problems are handled with urgency.
Companies decide to go Outsourcing for several reasons. Perhaps the most urgent reason is to maximize profits and cut cost-overheads. Engaging partners who understand a client’s business model and the cost attached to Information Technology (IT) is conducive to keeping an organization maintained. Our computer support process goes beyond providing diagnostic and troubleshooting, by giving a wealth of knowledge on a company's network, thus creating trust and faith in us as a Service provider.
More and more companies are going to the global marketplace to acquire the resources they need to work efficiently. These resources are skilled labor, scarce raw materials, and technology. Managing trends, however, will be difficult in the process. As a result of such situations, Skafos Consulting LLC has IT Consultants that will spend proportionately more of their energy combating deadlock within one’s IT environment.
User support problems usually fall into one of the following categories. Hardware or Software failure. This could be a failed component such as a defective motherboard, power-supply and hard-drive, or it could be a matter of an unplugged cable, a router, or modem that needs to be recycled, or some other such things. Software issue: This would include the Operating System, something affected by a virus or a worm. Skafos Consulting LLC can take care of these prevailing issues through our support services Onsite and Remotely.

Help by Topic

Remote Support is designed to help you to manage, control, and troubleshoot computers in and outside your corporate network from a single interface.
Our technical support team is courteous and ready to offer user-friendly help to people having technical problems with electronic devices including computer hardware and software.
We also support special purpose communication devices including network routers, access points, and network cables physically glue a network together. Additionally, the support includes network operating systems and other software applications generate network traffic and enable users to do useful things.
We don’t only provide assistance in cloud services but we support applications, security, backup, data recovery, and other services. These services are essential to the readiness of resources across your organization.

Our Managed IT services will help you succeed. Let’s get started

Our Support Services

Businesses today cross borders and regions, so you need a
service provider that goes where you are.

Our Managed IT services will help you succeed. Let’s get started